Privacy policy

On this page you will find the privacy policy of Domaine de Mengaud (Mengaud.com).

1. Introduction

We attach great importance to the secure, transparent and confidential collection and processing of your personal data. In particular, we want to protect the data of customers, subcontractors and suppliers, among others, against loss, leaks, errors, unauthorized access or unlawful processing. We would like to inform you about the collection and processing of your personal data by means of this General Data Protection Regulation (GDPR).

We ask that you read this GDPR carefully as it contains essential information about how your personal data is processed and for what purpose. This General Data Protection Regulation (GDPR) applies to all services provided by us and generally to all activities we carry out.

By communicating your personal data, you expressly declare that you have taken note of this GDPR and you also expressly agree to it, as well as to the processing itself.

2. Personal data

Depending on your relationship with our company, you provide us with the following personal data: your identity and contact details (name, address, e-mail, telephone and mobile number).

We kindly remind you that you are responsible for any information you provide to us and that we rely on its accuracy. If your information is no longer up to date, we request that you notify us by return.

You are not obliged to provide your personal data, but you understand that providing our services becomes impossible if you do not consent to the collection and processing of this data.

3. Customer data

In the context of our services and activities, we collect and process the identity and contact details of our customers. The purposes for this processing are the execution of agreements with our customers, customer management and direct marketing activities such as sending promotional or commercial information.

In addition to the data of customers, suppliers/subcontractors and staff, we also process personal data of others, such as possible new customers/prospects, etc. The purposes of these processes are in the interest of our activities, direct marketing and public relations. The legal basis is our legitimate interest or in some cases the performance of an agreement.

4. Duration of processing

The personal data are stored and processed by us for a period that is necessary in relation to the purposes of the processing and in relation to the (contractual or otherwise) relationship we have with you. Customer data will in any case be deleted from our systems after a period of two years after the termination of the agreement, except for personal data that we must keep for a longer period based on specific legislation or in the event of an ongoing dispute for which the personal data is still are necessary.

5. Rights

In accordance with and under the conditions of Belgian privacy legislation and the provisions of the General Data Protection Regulation, we inform you that you have the following rights:

• Right of access and inspection: you have the right to inspect the data we have about you free of charge and to find out what it is used for.
• Right to rectification: You have the right to obtain rectification (correction) of your inaccurate personal data, as well as to complete incomplete personal data.
• Right to erasure or restriction: You have the right to request that we erase your personal data or restrict its processing in the circumstances and under the conditions set out in the General Data Protection Regulation. We may refuse the erasure or restriction of any personal data that is necessary for us to fulfill a legal obligation, the execution of the agreement or our legitimate interest, as long as this data is necessary for the purposes for which it was collected.
• Right to data portability: you have the right to receive the personal data you have provided to us in a structured, commonly used format. You have the right to transfer this data to another controller.
• Right to object: you have the right to object to the processing of your personal data for serious and legitimate reasons. Please note, however, that you cannot object to the processing of personal data that is necessary for us to fulfill a legal obligation, the execution of the agreement or our legitimate interest, as long as this data is necessary for the purposes for which they were collected.
• Right to withdraw consent: If the processing of personal data is based on prior consent, you have the right to withdraw this consent. These personal data will then only be processed if we have another legal basis for this.
  Automatic decisions and profiling: We confirm that the processing of personal data does not include profiling and that you are not subject to fully automated decisions.

We make every effort to handle your personal data in a careful and legitimate manner in accordance with applicable regulations. If you nevertheless believe that your rights have been violated and your concerns have not been addressed within our company, you are free to file a complaint with:

Commission for the Protection of Privacy
35 Drukpersstraat, 1000 Brussels, Belgium
Tel. +32 2 274 48 00
E-mail: commission@privacycommission.be

You can also contact a court if you believe that you would suffer damage as a result of the processing of your personal data.

6. Transfer to third parties

Certain personal data collected by us will be passed on to third party service providers, such as banks and insurance companies. The employees, managers and/or representatives of the above-mentioned service providers must respect the confidential nature of your personal data and can only use this data for the purposes for which it was provided. If necessary, your personal data may be passed on to other third parties. This could be the case, for example, if we were wholly or partially reorganized, our activities were transferred or if we were declared bankrupt. It is also possible that personal data must be transferred in response to a court order or to comply with a certain legal obligation. In that case, we will make reasonable efforts to inform you in advance. We will under no circumstances sell or make your personal data commercially available to direct marketing agencies or similar service providers, unless with your prior consent.

7. Technical measures

We take the necessary technical measures to process your personal data at an adequate level of security and to protect it against destruction, loss, falsification, alteration, unauthorized access or accidental notification to third parties, as well as any other unauthorized processing of this data. Under no circumstances can we be held liable for any direct or indirect damage resulting from incorrect or unlawful use of the personal data by a third party.

8. Access by third parties

When processing your personal data, we grant access to your personal data to our employees and/or collaborators. We guarantee a similar level of protection of your confidential information.

9. Questions

If, after reading this General Data Protection Regulation (GDPR), you have further questions or comments regarding the collection and processing of your personal data, you can contact us via the contact details stated on this website.